All returns are subject to our Return and Refund policy found here, which was accepted at the time of ordering.
What items are returnable?
- Within 30 days of order placement.
- In the original packaging.
What items are non-refundable?
- Free gifts or promotional items.
Are there any charges for return?
- All returns are subject to a $25 disposal fee.
- Original shipping charges is non-refundable.
- You are responsible for shipping charges to send your return to our return center. Please consider a carrier that offers valid tracking information to ensure your package was delivered to us.
How do I return?
- Enter your order number and email address in the fields above and click "Lookup".
- Follow the screen instructions and select the items you want to return.
- You will get a confirmation email with shipping guidelines.
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a store credit within 3 business days.